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Our PoliciesOur Policies as of January 2012
Welcome to Stone Soup!! We’re pleased you want to become part of our community. Our goal is to stock only the best kids and maternity clothing and accessories, and to sell them in a clean, comfortable and fun environment. Just like you, we’re very picky -- that’s what makes our store so great! We carefully hand-select all of our inventory so everything is clean, stylish, and in great condition. We stringently inspect each item so please allow time during your appointment to wait for us to pre-sort and return our initial "no thank you's" to you. We also no longer accept drop-offs without an appointment to do so. Please read all policies before calling for an appointment. Our policies have changed and due to the increased time it will take us to inspect each item, these policies must be followed or we will not process your items! The Basics
What We Buy and How We BuyDue to our customers’ expectations, we’re VERY selective about what we can accept and must limit our selection to brands with proven quality and durability. Examples of clothing brands we accept are: Tea, Gap, Gymboree, Hanna Andersson, Baby Lulu, REI, Lands End, Catimini, Columbia, Ralph Lauren, Oilily, Janie & Jack, Mimi and Maggie, Green Dog, Keen, Crocs, UGG, and Patagonia. Examples of brands we typically do not accept: Circo, Cherokee, Curfew, Sprockets, Faded Glory, George, and many other discount brands. We do make exceptions when it comes to winter wear, snow boots and some clothing items. OUR GUIDING POLICY IS THAT WE WILL PURCHASE ITEMS THAT WE BELIEVE OUR CUSTOMERS WILL BUY. We do not purchase any bedding. Please be understanding if we cannot purchase your items.
We purchase:
Due to the number of items we process in a day, any items we don’t accept, or that you don’t want to sell for the price we’ve offered, need to be picked up within 24 hours after we make you our offer or they become the exclusive property of Stone Soup. We apologize for being so strict about this policy, but we do not have the room to store unaccepted items. Thank you for your understanding! Also, please go through your items one last time with our guidelines in mind before bringing them in, to make sure they’re items we accept and that they’re in the proper condition. How You Get PaidUnlike consignment, we buy most of your items outright -- that means you get cash in hand or store credit immediately. No waiting and wondering if your items are selling, no keeping track of when you need to come in and pick up those items that haven’t sold (and then having to decide what to do with them).
We pay an extra 25% more of the cash offer if you choose to receive store credit in lieu of a cash payment. Store credit can be used to purchase anything in our store, including sale and clearance items! We're now consigning most equipment items! That means you get paid 50% of the selling price in cash! Please call before bringing consignment items in. These items need to follow all our above listed policies and be squeaky clean and in mint condition prior to bringing them in. We accept and price items according to brand, condition, and currency of style. We hope these guidelines answer all of your questions. When We Buy
Mid-June - August: Fall, Back to School clothes, light jackets August - December: Fall and Winter Items (Holiday only through November) January - Mid-June: Spring/Summer Items (this still includes jeans, light pants, long sleeve tee's). Winter coats, boots, pants and snowsuits (only better brands and only through mid-Feb). To schedule an appointment please call 541-323-7117. If you have other questions please call or email ( ).
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