Our Policies

Our Policies as of April 21, 2010

Welcome to Stone Soup!! We’re pleased you want to become part of our community. Our goal is to stock only the best kids and maternity clothing and accessories, and to sell them in a clean, comfortable and fun environment.

Just like you, we’re very picky -- that’s what makes our store so great! We carefully hand-select all of our inventory so everything is clean, stylish, and in great condition.

We stringently inspect each item so please allow time during your appointment to wait for us to pre-sort and return our initial "no thank you's" to you. We also no longer accept drop-offs without an appointment to do so.

Please read all policies before calling for an appointment. Our policies have changed and due to the increased time it will take us to inspect each item, these policies must be followed or we will not process your items!

• The Basics
• What We Buy and How we Buy
• How You Get Paid
• When We Buy

• Clothes need to be completely free of lint and pet hair, CLEAN and FRESHLY laundered, this means within one week of bringing them in! MOST SHOES CAN BE WASHED, EVEN ROBEEZ! Just don't dry them in the dryer. If you are unsure, check with the manufacturer. If they cannot be washed in the washing machine, please thoroughly clean them with a wet cloth, including the soles. Nothing will be accepted from smoking homes.
• NO STAINS, TEARS, MISSING OR LOOSE BUTTONS, FADING, BROKEN ZIPPERS ETC….
• Do not bring your items in plastic bags! Boxes, bins or brown paper bags only.
• Button the buttons, snap the snaps, zip the zippers.
• Rack Ready clothes, neatly folded or laid out flat.
• No "mart" brands - Wal-mart, Target, Shopko etc
• Nothing made of vinyl, no bath toys, bath books, dolls, pool toys,squeeze toys, pacifiers, teethers.
• Gear must be SQUEAKY clean! Every crevice cleaned and all cloth parts laundered.
• Gear must be complete, in working condition, with all necessary parts and pieces, instruction manuals, and any necessary batteries.
• Gear must be fully assembled.
• No equipment older than 2 years.
Check your items for recalls and CPSIA compliance.

Visit http://www.cpsc.gov/ and look up your items.

No more than ONE MEDIUM sized bin or 2 paper grocery sacks at one time! Please adhere to this policy or we may not be able to take any of your items.

Due to our customers’ expectations, we’re VERY selective about what we can accept and must limit our selection to brands with proven quality and durability. Examples of clothing brands we accept are: Tea, Gap, Gymboree, Hanna Andersson, Baby Lulu, REI, Lands End, Catimini, Columbia, Ralph Lauren, Oilily, Janie & Jack, Mimi and Maggie, Green Dog, Keen, Crocs, UGG, and Patagonia. Examples of brands we typically do not accept: Circo, Cherokee, Curfew, Sprockets, Faded Glory, George, and many other discount brands. We do not purchase any bedding. Please be understanding if we cannot purchase your items.

We purchase:

• Children’s clothing, sizes infant to 12 (approx. 10 years old). UPDATE: INFANT SIZES 0-12MONTHS, WE ARE TAKING A VERY LIMITED NUMBER OF ITEMS AS WE TEND TO GET A LOT OF GREAT ITEMS IN THIS SIZE (AS THEY GROW OUT OF THEM SO FAST!). WE WILL TAKE ONLY THE CLEANEST, NICEST ITEMS IN THESE SIZES AND ARE LIMITED TO THE AMOUNT OF SPACE WE HAVE.
• Maternity/nursing clothing. We are currently not accepting maternity items.
• Very gently used wooden toys and puzzles, educational and activity-based toys. Books published after 1985. We do not accept children’s products that may contain lead, such as children’s jewelry and painted wooden or metal toys; flimsily made toys that are easily breakable into small parts, cheap flimsy plastic toys, stuffed animals or toys that have buttons, eyes or noses or other small parts that are not securely fastened and could present a choking hazard for young children.
• Nothing vinyl.
• Baby gear. Strollers, highchairs, pack-n-plays, electric swings, exersaucers, Bumbos, etc. Instructions and product information needs to be included. Please call us before bringing in larger items so you are sure we are accepting them at that time. Also, please have make and model number ready when you call. This will allow us to tell you beforehand if we are able to purchase larger items. We do not accept car seats, play yards, or cribs, nor do we accept most items that are more than 3 years old. We will either buy baby gear outright or consign it depending on demand.

Due to the number of items we process in a day, any items we don’t accept, or that you don’t want to sell for the price we’ve offered, need to be picked up within 24 hours after we make you our offer or they become the exclusive property of Stone Soup. We apologize for being so strict about this policy, but we do not have the room to store unaccepted items. Thank you for your understanding!

Also, please go through your items one last time with our guidelines in mind before bringing them in, to make sure they’re items we accept and that they’re in the proper condition.

Unlike consignment, we buy your items outright -- that means you get cash in hand or store credit immediately. No waiting and wondering if your items are selling, no keeping track of when you need to come in and pick up those items that haven’t sold (and then having to decide what to do with them).

We pay an extra 25% more of the cash offer if you choose to receive store credit in lieu of a cash payment. Store credit can be used to purchase anything in our store, including sale and clearance items!

We accept and price items according to brand, condition, and currency of style. We hope these guidelines answer all of your questions.

• ALL SELLERS: We will be taking APPOINTMENTS ONLY!!! Please CALL to schedule. You may schedule a drop off if you are an established seller, BUT YOU MUST ALLOW TIME FOR US TO PRE-SORT YOUR ITEMS BEFORE YOU LEAVE. All sellers are limited to 1 medium sized box or bin or 2 paper bags. Your name and phone number must be on all bins and bags.
• FIRST TIME SELLERS: We request that new sellers bring in no more than 30 items so they can get acquainted with our policies and pricing.
• M: 9:45-1:00
  T: 9:45-2:00
  W: 9:45-1:00
  Th: 9:45-2:00
  

We buy seasonally.
June - July: Fall, Back to School Clothes, light Jackets
August - December: Fall and Winter Items (Holiday only until early December)
January - May: Spring/Summer Items (This still includes jeans, light pants, long sleeve tee's)

To schedule an appointment please call 541-323-7117.
If you have other questions please call or email
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